Privacy Policy
1. Commitment to Data Privacy and Security
At Vosyn, safeguarding your personal data is a fundamental aspect of our commitment to you. This Privacy Policy explains our data handling practices during your online interactions and phone communications. We encourage you to review this policy periodically. Note that amendments will become effective from the date mentioned in the updated policy.
2. Scope of Policy
This Privacy Policy applies to all Vosyn digital platforms, including our regional and country-specific websites. Please be aware that third-party websites linked from our platforms are not covered by this policy, and we are not responsible for their privacy practices or content.
3. Types of Data Collected and Usage
“Personal information” or “personal data” refers to information about an identifiable individual, protected under the laws of your jurisdiction, including name, mailing address, e-mail address, telephone number, Internet protocol (IP) address used to connect your computer to the Internet, user name or other similar identifier, usually excluding some types of business contact information, and any other identifier we may use to contact you.
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- Website Interactions: We collect contact details during registration to provide services and communicate about services you might find interesting.
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- Technical Data: We automatically collect information such as browser type, IP addresses, and website usage data to improve our website and user experience.
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- Demographic Information: Optionally provided demographic data helps us customize your experience and enhance our service offerings.
- Telephone Data: Personal data collected during phone calls, recorded for quality assurance and training purposes, are subject to your prior notification and consent.
4. Use of Collected Data
We use information that we collect about you or that you provide to us, including any personal information:
- For processing orders and service requests, specific personal and financial information is necessary and used for billing and order fulfillment.
- To provide you with information or services that you request from us.
- To present our Website and its contents to you.
- To fulfill the purposes for which you provided the information or that were described when it was collected, or any other purpose for which you provide it.
- To carry out our obligations and enforce our rights arising from any contracts with you, including for billing and collection or to comply with legal requirements.
- To notify you about changes to our Website or any services we offer or provide through it.
- To improve our Website, services, marketing or customer relationships and experiences.
- In any other way we may describe when you provide the information.
- For any other purpose with your consent.
5. Data Protection Measures
Your personal data is treated with strict confidentiality in compliance with applicable data protection laws. Data sharing and international transfers are conducted within the confines of legal requirements and safeguards.
6. Cookies and Digital Markers
Our websites use cookies and digital markers to enhance user experience and track website activity. Disabling cookies may limit some website functionalities.
7. Children’s Privacy
Our Website is not intended for children under 13 years of age. We do not intentionally collect data from children under 13 and recommend parental supervision for children’s online activities. If you are under 13, do not use or provide any information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 13, please Contact Us.
8. Opt-out and Data Rights
If you do not want us to share your personal information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by checking the relevant box located on the form where we collect your data (the registration form). You can also opt-out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to andil.h@vosyn.ai.
If you have opted in to receive certain emails from us but no longer wish to have your email address used to promote our own or third parties’ products or services, you can opt-out by checking the relevant box located on the form on which we collect your data (the registration form) or at any other time by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes or by sending us an email stating your request to andil.h@vosyn.ai. If we have sent you a promotional email, you may unsubscribe by clicking the unsubscribe link we have included in the email. This opt-out does not apply to information provided to the Company as part of a product purchase, warranty registration, product service experience, or other transactions.
If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers’ target-audience preferences, you can opt out by logging into the Website and adjusting your user preferences in your account profile by checking or unchecking the relevant boxes. For this opt-out mechanism to function, you must have your browser set to accept browser cookies.
9. Data Security and Retention
We apply industry-standard security measures to protect your data. We use physical, electronic, and administrative measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure.
The safety and security of your information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share your password with anyone.
Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.
Personal data is retained as required by legal and operational standards. Except as otherwise permitted or required by applicable law or regulation, we will only retain your personal information for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Under some circumstances we may anonymize your personal information so that it can no longer be associated with you. We reserve the right to use such anonymous and de-identified data for any legitimate business purpose without further notice to you or your consent.
10. Business Transitions
In business transitions, personal data may be part of the transferred assets.
10. Business Transitions
In business transitions, personal data may be part of the transferred assets.
11. Contact Information
For any inquiries about our data practices or this Privacy Policy, please contact us at:
Privacy Officer Email Address
Office Address
Canada Office: 146 Thirtieth St Suite 100, Etobicoke, ON M8W 3C4. Tel: 1-416-674-2213
USA Office: 205 Michigan Ave, Chicago, IL 60601, United States. Tel: 1-312-321-6487
12. Policy Amendments
We reserve the right to modify this Privacy Policy as needed.
13. Our Commitment
Your trust and privacy are paramount to us. We are dedicated to upholding your data privacy rights.