Accessibility Statement

Last Revised April 2024

Vosyn is dedicated to ensuring accessibility is an integral part of our digital presence. We believe that every user, regardless of ability, should have equal access to the information and services we offer. We are dedicated to making our content accessible to individuals with disabilities and have allocated significant resources to achieve this goal. We have conducted a self-evaluation of the accessibility of our Applications guided by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, and remain committed to ongoing assessment and improvement efforts.

At Vosyn, our dedication to accessibility extends beyond our current efforts. We are committed to continuous improvement, regularly reviewing and enhancing our features to address emerging challenges and meet the evolving needs of our diverse user base. Your feedback plays a crucial role in shaping our ongoing efforts to create a more inclusive and accessible digital experience for all.

Accessibility Features Implemented

accessibility mic icon

Speech-to-Text (STT)

/ Text-to-Speech (TTS)

Implementing high-quality STT and TTS engines ensures that users with hearing impairments can read spoken content and that users with speech impairments can communicate effectively by converting their text input into speech.

Speech Search

Speech Search

We have integrated speech search capabilities, to ensure that our products are usable by individuals.

Inclusive Design Approach

Inclusive Design Approach

People with disabilities are included in our design Personas, ensuring that their needs are considered throughout the design process.

Mobile Accessibility

Responsive Design

Our commitment to accessibility extends to our mobile version, ensuring a seamless and inclusive experience for users on various devices.

Customization Options

Customization Options

Offering customization options such as adjustable playback speed, volume control, and language preferences allows users to tailor the application to their specific accessibility needs.

Accessibility Features Implemented

Speech Search

Speech Search

We have integrated speech search capabilities, to ensure that our products are usable by individuals.

Inclusive Design Approach

Inclusive Design Approach

People with disabilities are included in our design Personas, ensuring that their needs are considered throughout the design process.

Mobile Accessibility

Responsive Design

Our commitment to accessibility extends to our mobile version, ensuring a seamless and inclusive experience for users on various devices.

Keyboard Navigation

Keyboard Navigation

Ensuring that all features and functionalities of the application are accessible via keyboard navigation enables users who cannot use a mouse or touch screen to interact with the application effectively.

Customization Options

Customization Options

Offering customization options such as adjustable playback speed, volume control, and language preferences allows users to tailor the application to their specific accessibility needs.

Subtitle and Captioning

Subtitle and Captioning

Offering real-time subtitles or captions for spoken content ensures accessibility for users who are deaf or hard of hearing, allowing them to understand spoken content.

Audio Feedback and Alerts

Audio Feedback and Alerts

Providing audio feedback and alerts, along with visual cues, ensures that users with visual impairments can receive information and notifications in a timely manner.

Multilingual Support

Multilingual Support

Providing language translation services allows users who speak different languages to communicate with each other seamlessly, breaking down language barriers and enabling better accessibility to information.

User Interface Accessibility

User Interface Accessibility

Designing a user-friendly interface with proper contrast, font sizes, alternative text for all visual content and accessible controls ensures that users with visual impairments or motor disabilities can easily navigate and interact with the application using assistive technologies like screen readers or voice commands.

accessibility mic icon

Speech-to-Text (STT) / Text-to-Speech (TTS)

Implementing high-quality STT and TTS engines ensures that users with hearing impairments can read spoken content and that users with speech impairments can communicate effectively by converting their text input into speech.

Subtitle and Captioning

Subtitle and Captioning

Offering real-time subtitles or captions for spoken content ensures accessibility for users who are deaf or hard of hearing, allowing them to understand spoken content.

Audio Feedback and Alerts

Audio Feedback and Alerts

Providing audio feedback and alerts, along with visual cues, ensures that users with visual impairments can receive information and notifications in a timely manner.

Multilingual Support

Multilingual Support

Providing language translation services allows users who speak different languages to communicate with each other seamlessly, breaking down language barriers and enabling better accessibility to information.

User Interface Accessibility

User Interface Accessibility

Designing a user-friendly interface with proper contrast, font sizes, alternative text for all visual content and accessible controls ensures that users with visual impairments or motor disabilities can easily navigate and interact with the application using assistive technologies like screen readers or voice commands.

Keyboard Navigation

Keyboard Navigation

Ensuring that all features and functionalities of the application are accessible via keyboard navigation enables users who cannot use a mouse or touch screen to interact with the application effectively.

To achieve this goal, we have implemented the following measures:

We prioritize accessibility as a core value, ensuring that it guides our decision-making and development processes.

Accessibility considerations are embedded throughout our internal policies, ensuring that accessibility remains a key focus in all aspects of our operations.

We have designated an accessibility team to oversee accessibility initiatives, address user concerns, and advocate for accessibility within our organization.

Our staff received training on accessibility best practices according to WCAG current guidelines to ensure they have the knowledge and skills to create and maintain accessible content.

We have established clear accessibility goals and assigned responsibilities to relevant team members to ensure accountability and progress towards our accessibility objectives.

We utilize structured accessibility evaluation techniques to assess and improve the accessibility of our digital content and services.

Our accessibility efforts are informed by user testing with individuals of diverse abilities, we actively encourage user feedback to continuously improve our platform.

This accessibility statement is reviewed and revised regularly to reflect our ongoing commitment to making Vosyn Products and Services usable by all users.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Vosyn.ai there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.

Description: Speech recognition and language translation algorithms may not always accurately interpret spoken content, leading to errors or inaccuracies.

Why the Issue Occurs: Variability in factors such as accent, background noise, and contextual understanding can affect the performance of algorithms.
What We are Doing About It: We are continuous improvement of algorithms through machine learning and data analysis to enhance accuracy and reliability.
What to Do in the Meantime: Users may need to verify the accuracy of translations or use alternative communication methods in critical situations.

Description: Some languages or dialects may not be supported by the language translation services, limiting accessibility for users who speak those languages.
Why the Issue Occurs: Limited resources and prioritization of more commonly spoken languages may result in insufficient support for less common languages.
What to Do in the Meantime: Users may need to seek alternative translation methods or rely on bilingual communication support if their language is not supported.

Description: Language translation algorithms may struggle to accurately capture cultural nuances and contextual understanding leading to potential misunderstanding or misinterpretations.
Why the Issue Occurs: Differences in cultural context, idiomatic expressions, and social norms can be challenging for algorithms to comprehend accurately.
What We are Doing About It: Incorporation of cultural context awareness and sensitivity training into language translation algorithms, along with user feedback mechanisms to identify and address cultural interpretation issues.
What to Do in the Meantime: Users may need to exercise caution and seek clarification or additional context in sensitive or complex conversations where cultural nuances are important.

Office Address

Canada Office: 146 Thirtieth St Suite 100, Etobicoke, ON M8W 3C4 Tel: 1-416-674-2213

USA Office: 205 Michigan Ave, Chicago, IL 60601, United States Tel: 1-312-321-6487

Connect with us for more information.